1. Route Details Page
After your operator provides you with a link to Route Details page, you can access key information about your trip:
- Return to the previous page.
- Interactive map displaying your route and locations.
- List of all planned visits.
- START ROUTE button (if the route hasn’t started yet).
If the route is upcoming, press START ROUTE and confirm to begin tracking.
3. Tracking While On Route
Once a route is in progress, the Tracking page provides real-time updates and essential controls:
- Plan Information – Displays details such as date, number of visits, estimated distance, and expected duration.
- Visit-Specific Details – Shows visit order, estimated time of arrival (ETA), and remaining distance.
- Call the Recipient – If a phone number is available, tap to call.
- Navigation via Google Maps – Open directions instantly.
- Mark as Failed – Update the status if the visit cannot be completed.
- Mark as Done – Mark the visit as completed when finished.
- Switch to Previous Visit – Navigate back to the previous stop.
- View Detailed Visit Information – Expand for more details.
- Switch to Next Visit – Move to the next scheduled stop.
You can also switch between locations by clicking the visits on the map.
4. Viewing More Details
For additional visit-specific information, select More Info to see:
- Visit type
- Address & geolocation
- Recipient details
- Operational notes